My Corner of the Interweb

Urgh.

Mood: Frantic and pissed.
Music: You Only Live Twice, Bjork
Game: World of Warcraft, Call of Duty, Guild Wars
Book: America, Daily Show with John Stewart
Muffin: Blackberry-Raspberry
Punchline: "Are you kidding me?"

OK...so my boss's Outlook died. It's just quits out every time he checks his mail. It's not his pst, it's not Outlook, so it's something OS related. I don't know what it is, and I don't really have time to rip apart everything to figure out what's wrong...so I need to rebuild a machine from scratch so he can have his email. Of course, he's leaving early today, and I didn't have any spares...so I'm rebuilding my laptop with a new HD. I'm working on a much slower much more destroyed field tech machine...which I juryrigged to handle my hard drive so I have access to my data. Race against the clock Windows installs. Always pleasant.

Naturally, a rebuild is a pain in the ass. Just shoot me.

On top of that, the three new ruggedized laptops that were supposed to be in today were delayed until next week. This, of course, results in technicians sitting around with slow laptops, and us losing money as they sit around. Now, they promised me these machines at the end of April, and me getting them mid-May is not what I had in mind when I paid an extreme premium for these machines. I was sure to let my sales rep know that this was a problem in none-too-pleasant terms. The sales guy meant well, but now he knows that if he says "You'll have them on ____" they will fucking well be there on that date.

And now, while I'm patching the hell out of my boss' machine, I'm on hold with Dell tech support in India, explaining to the nice lady that I have a monitor that's failed, and need to get it replaced, and she's asking me if I tried turning it off and on.

And I need to get on the phone with Nextel when I get off the phone with Dell to get my boss a new Blackberry.

No, I am NOT the IT guy here. It just seems very seriously like that, doesn't it?

Posted by Glenn at May 6, 2005 01:48 PM