Your Next Steps

0. Remit payment of setup fees. Before we can order your 56k line from the telco you must send us payment for the panix setup fee and the telco setup fee. If we have not already told you the amount due please contact us at corp-ip@panix.com. Send your payment to:

   Public Access Networks Corp
   15 West 18th Street, 5th Floor
   New York, NY 10011

   Please put your domain name or your customer ID on the check.

1. Sign your contract. You should have received a contract from us. Please sign it and return it to us as soon as possible. If you have not received your contract or if you have any questions about it, please contact us at corp-ip@panix.com

2. Installation Notification. As soon as we have an installation date from the telco we will notify you. Usually the install date is about 4-6 weeks from the time we order your line.

3. Obtain Your 56k hardware. You will need a CSU/DSU and a router in order to use your frame-relay connection. If you would like to purchase hardware from Panix please see our price list. If you have questions about hardware please send mail to corp-ip@panix.com for more information.

4. Receive your network assignment. If you have requested a network of IP addresses to use with your 56k frame-relay connection, we will assign them for you. If you have not yet received this information please send mail to corp-ip@panix.com and we will assign your network.

5. Open your complimentary PPP account. As part of your 56k service you receive a complementary Panix PPP account. Please call our offices at 212-741-4400 x8901 to open this account.