I think we ought to stop being in denial about the foundations of modernity; it could be that opacity, ambiguity and inefficiency always played an important role but we never had to defend them because they were never under threat. The situation today is different and we ought to defend them—if only to make it harder for the “disruptors” to keep appealing to efficiency and transparency as if those are unalloyed goods. They aren’t and we ought to make this clear.

Evgeny Morozov, in Terry Winograd, “What’s Wrong with Technological Fixes?”