How dare a city set minimum standards for pay and disabled accessibility, as well as charging the companies for the congestion that they cause.
I’ve said it before, but it bears repeating: Most of the so-called “Disruptive Innovation” out there is either regulatory and legal arbitrage (breaking the law), or monetizing the commons (Making the rest of use pay for their business model):
Uber CEO Dara Khosrowshahi, who took the helm of the controversial company back in 2017, is known for being pretty unflappable. He was even upbeat during the company’s second quarter earnings call, when he was charged with explaining why Uber posted more than $5 billion in losses in just a few months’ time.
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The new wave of rule-passing started last summer, when the city instituted the country’s first-ever freeze on for-hire vehicle licenses, barring drivers from registering new cars to drive for the companies. (The freeze exempts wheelchair-accessible and electric vehicles.) In January, Uber and Lyft trips beginning or ending in much of Manhattan got slapped with an extra $2.75 congestion charge. (Taxis got a $2.50 surcharge of their own.) Then, despite a lawsuit from Lyft (and a smaller competitor named Juno), the companies were forced to begin paying drivers $17.22 per hour earlier this year. And a new state law will force the companies to rejigger their fleets to accommodate wheelchair using-passengers more quickly. Phew.
Now, new rules approved by city regulators this month extend the freeze on new Uber and Lyft vehicle licenses in New York indefinitely. (This spring, a judge blocked an Uber lawsuit aimed at stopping it). The rules also cut down on “cruising,” or the time drivers spend waiting for their next rides or driving to their customers, forcing the companies to again rethink how they’re dispatching drivers.
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The city has symbolic importance, too. Though most other cities don’t have the authority to regulate ride-hail in the way that New York does, many, also sick of traffic, are looking for ways to do so. Some hope to levy fees on the companies, like the kind collected in Chicago, Washington, DC, and, if San Franciscoans decide to pass an upcoming ballot measure, the City by the Bay. Others are attracted to the hard stick of New York’s ride-hail vehicle cap. In the run up to her election, Chicago’s new mayor told a newspaper that she would favor new limits on the number of ride-hail vehicles in the city. (The city’s consumer protection office, which is in charge of regulating ride-hail, did not respond to WIRED’s request for comment.)
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The ride-hail companies have responded to the rules, which they say have been instituted too quickly for anyone to understand their effect, with cat-and-mouse tactics aimed at keeping riders in cars and revenues in pocket. The companies have, for example, raised prices across the city, a move that Uber says has led to stunted ride growth in some low-income neighborhoods.
The ride-hail companies are also changing the way their apps work for New York City drivers, many of whom work full-time because of the city’s more stringent licensing policies. Now, in times of low demand, Lyft limits the number of drivers on the road, giving priority to high-volume drivers who have accepted and completed 90% of their rides, or those who have wheelchair-accessible cars, or those participate in the company’s Express Drive program, which rents vehicles to licensed drivers who don’t own cars. The driver app also now includes a “heat map” showing where rides are in the highest demand, and Lyft has urged drivers searching for rides to go there before turning on their app—urging them, essentially, to drive to where the app needs them without being paid for it, and without Lyft being penalized by both the new driver wage and new cruising rules. Uber sent an email to drivers earlier this month indicating it is also mulling changes to its driver app.
Rather ironically, the effects of unregulated Gypsy cabs like Uber and Lyft, low wages, unsafe vehicles, and congestion, are the very same reason why the medallion system was implemented in many cities in the first place.