It turns out that the systems controlling the pipeline continued to function as intended, it was only the billing systems were hit, which means that the decision to shut down the pipeline, which threw much of the East Coast of the US into a panic, was not about safety, and critical infrastructure was not impacted, it was just that collecting payments from customers became more inconvenient.

The technical term for what Colonial did was irresponsible, and possibly negligent.

Why am I not surprised that Koch Industries, aka, the Koch Brothers, are a major shareholder?

This, “F%$# you, pay me,” attitude is integral to their warped souls:

The cyber attack that shutdown the Colonial pipeline causing a gas panic and stoking fears of gasoline shortages, didn’t actually shut down the pipeline. It impacted the billing system at the Colonial Pipeline Co., which shut it down because they were worried about how they’d collect payments. 

Yes, the fuel-carrying pipeline was shut down last week in order to prevent a company that is entrusted with what should be a public utility from enduring an accounting headache.

I really hope that someone, I’m looking at you Katie Porter, to whip out the old white board, and cut the executives running a new asshole at hearings.

For the problem described, they could have set up a paper system, and faxes, (or scanners and Gmail) to handle billing temporarily in perhaps 48 hours.