If you read of my recent travel problems, I should note that they were all weather related, and everyone at United was polite, and efficient, energetic, and quite competent.

I really mean that.

But, because of the inevitable consequences of the snowtastrophe, it meant that I spent hours on hold.

And United has licensed George Gershwin’s Rhapsody in Blue as its theme, and so it is their on hold music.

So I heard it for hours ……… and hours ……… and hours  ……… AND HOURS ………

It’s a musical masterpiece, and I can no longer listen to it.

UAL, drop Rhapsody in Blue as your hold music, please.