The Space Shuttle's Solid Rocket Booster problem began with the faulty design of its joint and increased as both NASA and contractor management first failed to recognize it as a problem, then failed to fix it and finally treated it as an acceptable flight risk.
Morton Thiokol, Inc., the contractor, did not accept the implication of tests early in the program that the design had a serious and unanticipated flaw. NASA did not accept the judgment of its engineers that the design was unacceptable, and as the joint problems grew in number and severity NASA minimized them in management briefings and reports. Thiokol's stated position was that "the condition is not desirable but is acceptable."
Neither Thiokol nor NASA expected the rubber O-rings sealing the joints to be touched by hot gases of motor ignition, much less to be partially burned. However, as tests and then flights confirmed damage to the sealing rings, the reaction by both NASA and Thiokol was to increase the amount of damage considered "acceptable." At no time did management either recommend a redesign of the joint or call for the Shuttle's grounding until the problem was solved.
The genesis of the Challenger accident -- the failure of the joint of the right Solid Rocket Motor -- began with decisions made in the design of the joint and in the failure by both Thiokol and NASA's Solid Rocket Booster project office to understand and respond to facts obtained during testing.
The Commission has concluded that neither Thiokol nor NASA responded adequately to internal warnings about the faulty seal design. Furthermore, Thiokol and NASA did not make a timely attempt to develop and verify a new seal after the initial design was shown to be deficient. Neither organization developed a solution to the unexpected occurrences of O-ring erosion and blow-by even though this problem was experienced frequently during the Shuttle flight history. Instead, Thiokol and NASA management came to accept erosion and blow-by as unavoidable and an acceptable flight risk. Specifically, the Commission has found that:
1. The joint test and certification program was inadequate. There was no requirement to configure the qualifications test motor as it would be in flight, and the motors were static tested in a horizontal position, not in the vertical flight position.
2. Prior to the accident, neither NASA nor Thiokol fully understood the mechanism by which the joint sealing action took place.
3. NASA and Thiokol accepted escalating risk apparently because they "got away with it last time." As Commissioner Feynman observed, the decision making was: "a kind of Russian roulette. ... (The Shuttle) flies (with O-ring erosion) and nothing happens. Then it is suggested, therefore, that the risk is no longer so high for the next flights. We can lower our standards a little bit because we got away with it last time. ... You got away with it, but it shouldn't be done over and over again like that."
4. NASA's system for tracking anomalies for Flight Readiness Reviews failed in that, despite a history of persistent O-ring erosion and blow-by, flight was still permitted. It failed again in the strange sequence of six consecutive launch constraint waivers prior to 51-L, permitting it to fly without any record of a waiver, or even of an explicit constraint. Tracking and continuing only anomalies that are "outside the data base" of prior flight allowed major problems to be removed from and lost by the reporting system.
5. The O-ring erosion history presented to Level I at NASA Headquarters in August 1985 was sufficiently detailed to require corrective action prior to the next flight.
6. A careful analysis of the flight history of O-ring performance would have revealed the correlation of O-ring damage and low temperature. Neither NASA nor Thiokol carried out such an analysis; consequently, they were unprepared to properly evaluate the risks of launching the 51-L mission in conditions more extreme than they had encountered before.