January 2, 1983, Sunday, BC cycle
By D.J. ROSENBAUM
DATELINE: FAIR LAWN N.J.
Two communications giants are joining forces in northern
New Jersey in their drive to get computer terminals into
everyone's home.
CBS and the American Telephone and Telegraph Co. have
entered into a joint venture they hope will show them what
people would do with an electronic data bank in their
living rooms.
The system is called ''videotex,'' and if predictions prove
accurate it will revolutionize the way we view the world.
About 200 families in Ridgewood have been given a special
computer terminal -- some with a color television monitor
attached -- hooked up by telephone lines to a facility in
neighboring Fair Lawn. There, graphic artists, technicians,
computer programmers, news writers and market analysts all
work to find out what the users think of the whole
procedure. ''We're trying to find out how much they like
videotex, how much they'll use it and how much they'll pay
for it,'' says Harry Smith, a CBS vice president.
AT&T provides all the technical support for the
Ridgewood test - the terminals, the computer programming,
the lines. CBS is responsible for all the content: the
pictures, the text and the advertising.
''No two people would use it the same way,'' said Smith.
''I guess the ability it has to respond to each person's
individual information need and desires is probably its
single greatest single attribute.''
It works like this: a user turns on his television set,
then punches a button on the computer terminal that
automatically dials the main computer.
A greeting picture -- called a ''frame'' -- appears on the
screen with information for everyone on the system, and the
user enters his password, giving him access to his own
electronic files.
The user is then presented with a list of nine main
catagories to select from: a community bulletin board,
electronic shopping, several news services, kids'
activities and the like.
''You type the number associated with the choice and type
the 'send' key,'' explained the system's senior editor,
David Schnaider.
A new list, called a ''menu'', then appears, and another
choice can be made, and so on down the line until the
desired information is displayed.
Videotex, as practiced by AT&T and CBS, is only one of
a number of ways textual material can be displayed on a
television screen. Another method is the ''closed
captioning'' some television programs display for the
hearing-disabled, and a third is a similar system but
carried over interactive cable TV. Yet another is the
European ''Prestel'' standard, now being tested in Britain
and France.
''We're in the videotex field because we've been in the
communications field for 100 years,'' said Len Young, an
assistant manager for AT&T. ''Videotex is an adjunct to
existing means of communications. It's the use of a TV
screen to transmit information.''
Young said there is no technical reason why home computers
could not be used on a videotex system instead of specially
designed terminals, although industry-wide standards have
yet to be set.
With videotex, it is possible to order products from a JC
Penney or Eddie Bauer catalog or buy merchandise from
listings put out by a number of area stores, including a
supermarket.
There also is a list of restaurants cross-indexed by
location, type of food and price range.
Most of the ads are two lines of text long and entice you
to press a key for more information.
This fall there will be a market test in the Miami area,
signing up users and charging them for the service, which
will be provided via cable by AT&T and the
Knight-Ridder newspaper group.
CBS's Smith, who put the price of commercial service at
about $20 per month, says it would be 1984 at the earliest
before videotex is a full-fledged commercial reality.
''I think we all feel we're on to something exciting,'' he
said, ''that videotex may be a very basic new information
medium with some things allied to print and some things
allied to broadcasting, but one that like any new medium
will find its own place.''